St.Lucia EcoLodge Guesthouse & Ecotours

Capacity

Style

On-site stay

Catering

The rooms are so cute how they are little houses. The walks to and from anywhere are amazing since your in the jungle. The only recommendation is the pools are freezing so maybe a heated pool. Leandra from the restaurant is amazing ! We looked forward to having her as our waiter. There’s a free shuttle to the sugar beach which is great and they pick you up for free too. One of the hotel pools has a library too. The steak was great and so was the pasta .

No, no, no. What a shambles. Reception is a mess, stuff is stored everywhere. Old and decrepit in desperate need of a complete overhaul. Walls mouldy, bathrooms mouldy & smell. Not again.

The lodge is comfortable and offers a good base for visiting the wonderful surroundings. The room we have been given was spacious, the restaurant offered a decent choice of options and good quality. The personnel was kind and always smiling. Well, almost all of them. I would have happily left a higher mark, if it wasn't for an inexcusable hiccup, to use an understatement, that we experienced at the time of the checkout. We had a walking safari planned for the last morning, with the return at the hotel foreseen for 9AM. The day before we asked at the reception if it was possible to have breakfast after 9AM and still be allowed some time to get back to the room for a shower and for packing our bags before checkout. We received a positive reply, and so we did. Breakfast took us a little over 30 minutes. Ten minutes past ten, an unpleasant and impolite middle-aged blonde woman, which I would refer to by name if she had offered us the courtesy of introducing herself, possibly the manager or the owner, knocked insistently at our door telling us that the checkout time was past due (we were 10 minutes late, according to the rules of the house), and that there were guests arriving who needed urgently the room, so we had to vacate the premises as quickly as possible. Note that up until then we were the only guests in the whole lodge. Her extremely disagreeable behaviour affected the last moments of our stay, making it become our main memory of that lodge. EDIT: Since my initial review, I have received a letter with an apology from the manager, which I appreciated and I am fully satisfied with. I consider therefore my incident as a hiccup, and I would have no problem in suggesting this lodge to other travellers.

We had the pleasure of staying at St Lucia Eco lodge this past weekend. From the moment we arrived, we were welcomed by professional and friendly staff, who went over and above the call of duty to make our stay comfortable, especially with a small child. We will definitely be coming back to stay again !