Villa Paradiso Country Manor

Capacity

Style

On-site stay

Catering

We booked this place for a weekend for a Stones & Bones event. Shout to Koketso and Luan for great customer service. Enjoyed the breakie, very nice and filling. To management: The rooms do need some work. Our room had a horrible smell (more like mold or a full time smoker stayed in there). We had an issue with our lights but Koketso was able to sort that out - such things could be avoided. Otherwise the place is a bit far from the shops so best you come prepared and your enjoy your stay. Thank you Koketso and Luan. Keep up the great work. Till we meet again.

Just amazing! The staff is super friendly and that's very hard to find. Thank you for the amazing experience. The narman deserves 10 stars. Will definitely recommend to everyone.

The accommodation itself was excellent. The rooms were clean, comfortable (we were given a wrong room than what we booked for) but well maintained, and the overall atmosphere was peaceful and welcoming. The location was convenient, and most of the staff were professional and helpful. I truly enjoyed my stay and would have rated the experience much higher based on the facilities alone. However, my experience at reception was disappointing due to the poor service I received from one of the black receptionists on arrival, who is the reason we were given the wrong room in the first place. The interaction felt unprofessional and unwelcoming, which left a negative impression during check-in. Good customer service is an important part of hospitality, and I believe management should address this to ensure every guest feels respected and valued. Despite that issue, the accommodation itself was still very good, and with better front desk service, the overall experience would be outstanding.

Absolutely beautiful place with a warm and welcoming atmosphere. The staff are incredibly friendly and attentive, and the buffet was absolutely amazing with a great variety of delicious food. Highly recommended!